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Frequently Asked Questions (FAQs)

Hashtag HealThy's Frequently Asked Questions

 

How can I book an appointment for the Health Needs Assessment?

You can schedule it here:

http://bit.ly/HealthNeedsAssessmentBooking

 

How to Order?

1. Search or browse the product that you would like to order.
2. Add the product in the shopping cart by clicking the 'add to cart' button.
3. Click the button 'checkout' on the bottom of the sidebar.
4. If you're already registered to our website please enter your user name and password and click the 'submit' button. You can also checkout as guest account.
5. Choose your payment option.
6. Once you've chosen the preferred payment details, a payment information will be provided.
7. You will receive an automated response of the copy of your purchased order details in your email.
8. Please send us a copy of your receipt once payment has been made at

sales@hashtaghealthy.biz

Following this format:
Order ID: (ex #0001JM)
Customer Name:
Customer Address:
Customer Order/s:
Customer Mobile number:
Date of Payment:
Mode of Payment:
Amount Paid:
Payment Reference Number:

9. We will send an email confirmation regarding your order once we received your payment slip.

10. We will ship after 24-48 hours after payment is verified/paid completely. We do not ship on Sundays and Holidays.


What are the payment options available?
We accept Paypal, Credit Card, Bank Transfers and Money Remittances

How do i send my payment via credit card?
Just add to cart your items and checkout, on the payment method click Paypal and the Paypal link will appear. On the right side, below you will see a link "pay via credit card" under "pay via Paypal" input your details and it will be automatically be credited on your credit card account.

Got Questions on Personal Information Security? Visit our Privacy Policy Page

 

Do you have Layaway options?

Yes, up to 3 months. Just choose "Pay via Lay Buy Powered by Paypal" when paying for your orders. All Major Credit cards are accepted. Please note that Item/s ordered will only be shipped once full payment has been made.

 

 HOW TO PAY VIA LAY AWAY PLAN


How soon can i receive my order?

We will ship after 24-48 hours after payment is verified. We do not ship on Sundays and Holidays.

When is payment expected?
Payment is expected two banking days after order is placed. Unpaid orders after the two day reservation period will be cancelled.Should you wish for extension, kindly contact us.

Is this item available?
You can check the availability of items real time on our website.
When you click the item you like, quantity of current stock available is noted on each product.

I already sent my payment, what to do next?

Please send us a copy of your receipt once payment has been made at

sales@hashtaghealthy.biz

Following this format:
Order ID: (ex #0001JM)
Customer Name:
Customer Address:
Customer Order/s:
Customer Mobile number:
Date of Payment:
Mode of Payment:
Amount Paid:
Payment Reference Number:



We will send an email confirmation regarding your order once we received your payment slip.


Do you have a minimum purchase?
No. 

 

Do you do meet ups?

Yes, we schedule them. If you want to schedule it. Book it here:

http://bit.ly/BookmeMF

Please note that we require a 65 php Meet Up Handling Fee.

 

Do you have Cash on Delivery (COD) or Payment upon Delivery (POD)?

Nationwide (within the Philippines) COD is only available at our Shopee and Lazada Stores. Shall you wish to avail of our COD option, order here:

https://shopee.ph/jmoa.ph

hashtag HealThy - Shopee

 or here:

www.lazada.com.ph/healing-in-you

 

Lazada | Hashtag HealThy

 

Do you ship internationally?

Yes, shipping fee depends per country of destination and weight and volume of orders, taxes per country and the urgency of the shipment - ordinary or express.

If you are residing outside the Philippines and would want to order, you may send us your requests on our International Orders Order Form.

International Orders Order Form

After sending your requests, we will get back to you for the quotation of your orders.

 

In the event that I want to return an item can I get a refund?

Please see our Returns Policy here

 

Are you open for Resellers/Distributors?

Shall you want to become a Distributor, Please Click this Photo Below and sign up for membership/distributorship. Signing up is FREE. All you need to do is choose your entry level and purchase the desired product to start your distributorship journey. You will then be given your own Distributor's Code and your own Website. 

Hashtag HealThy earning Opportunities- Distributorship


COULD NOT FIND THE ANSWERS TO YOUR QUESTIONS HERE?

Email us at info@hashtaghealthy.biz

SMS/Viber/Whatsapp: +639081130529

 

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