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Order Deliver and Tracking and Courier Service

 

What will happen after I placed my order and paid for it?

1. After ordering please email your proof of payment to: sales@hashtaghealthy.biz

 

2. You will receive a payment confirmation within 24hours. This email will provide you your SHIPPING DATE OR SCHEDULED PICK-UP DATE

 

3. Shipping Schedule/ Scheduled Pick-up Schedule

Paid orders from Saturday to Monday  =  Shipping Day is Tuesday

Paid orders from Tuesday to Wednesday =  Shipping Day is Thursday

Paid orders from Thursday to Friday =  Shipping Day is Saturday

 

4. On the night of your shipping date, log in again to your account and click on the Website Order link to see your tracking number. 

 

For example, your shipping date is MONDAY. On MONDAY NIGHT you will receive an email that your order has been shipped. Shipping means the courier or rider has picked up your package at our warehouse

FOR EXAMPLE: You paid Friday, your shipping date will be Saturday, this means that your tracking number will be reflected on your website account  and emailed to you on Saturday night



How to track my order?

 

1. Via J&T Express

 

a.) How to track?

http://www.jtexpress.ph/index/query/gzquery.html

 

b.) How will I know if my address is serviceable by J&T Express?

  1. You may call their customer service at (02) 911-1888
  2. You may send them a message on their official Facebook Page on this link: https://www.facebook.com/jntexpressphilippines/
  3. Visit their website: www.jtexpress.ph

 

c.) How to follow up on my order and how to contact J&T Express regarding my package?

  1. You may call their customer service at (02) 911-1888
  2. You may send them a message on their official Facebook Page on this link: https://www.facebook.com/jntexpressphilippines/
  3. Visit their website: http://www.jtexpress.ph

 

2. Via LBC

a.) How to track?

https://www.lbcexpress.com/track/

 

b.) How to follow up on my order and how to contact LBC Express regarding my package?

  1. You may call their customer service at 02 8858 5999
  2. You may send them a message on their official Facebook Page on this link: https://www.facebook.com/lbcexpress
  3. Email: customercare@lbcexpress.com

 

3. Via DHL (International)

a.) How to track?

http://www.dhl.com.ph/en/express/tracking.html

b.) How to follow up on my order and how to contact DHL Express regarding my package?

Send a support ticket in their Website:

http://www.dhl.com.ph/en/contact_center/contact_express.html

 

 

Estimated Delivery Timeframe:

  1. J&T Express: 3-7days
  2. LBC Express: 2-4 days
  3. DHL Express International:  up to 7 days

 

Update: Due to the ongoing pandemic delivery timeframe may take longer than expected